Contact Us - enflight.com

Contacting Us: If you'd like to send a question or comment to Enflight, please use this form. We ask that you select one of the reasons and components listed so we'll be able to route your question to the appropriate person. Your selection will help us to respond to you as quickly as possible. If you're a registered Enflight user, we will be able to serve you better if you first log in and then send us your message. We look forward to hearing from you!

You can also send email to support@enflight.com. However, we encourage you to use this form rather than email as it will help us to identify information about your session which will help in solving a problem. If there are difficulties with email we have sent you, please contact abuse@enflight.com

Cancelling your account: If you simply wish to cancel your account, please log in to your Enflight account and cancel the subscription yourself. Just go Home->Account, and scroll down to the cancel-subscription link. Your pro-rated refund will automatically be credited to your card on file, you will get instant confirmation, and there will be fewer opportunities for mistakes or delays. If you are unable do this for some reason or don't get the expected result, please contact us and we'll be happy to do it for you.

Reason
Component
Message
		If possible, please cut and paste an example of what you are reporting. This is not necessary if you received an "Oops!" message - in that case, we already have that information, so a brief description of what you were doing just before the "Oops!" occurred is all that's needed.
My name
Email address		The system will send a copy of your request to this email address, and Enflight will reply to you at this address. Please make sure that this is a valid, current email address and that any spam blocking or filtering has been set to allow (unblock) incoming email from any user name @enflight.com. Enflight's systems cannot interact with reply-confirmation systems (such as Earthlink's "Suspect Email Blocking"), so if you have this type of system enabled, you must disable it for all email senders that end in @enflight.com before you submit this form. If you do not receive a copy of your request within a few minutes after you press the Send this comment button, you should check your email settings and/or blocked email inbox.
Phone number		Normally, Enflight resolves all issues by email. For certain queries such as security- or billing-related issues, complex or difficult to reproduce questions, etc., it may be helpful or necessary to contact you by telephone. We won't use this phone number for any purpose other than responding to this comment, and it will remain private information.

Mailing Address:
Peck Labs, Inc. (Enflight)
302 Boxboro Road, Suite 3-4
Stow, MA 01775

Office Location (MapQuest): (click for map)
Office Location (Google Maps): (click for map)

Enflight handles all customer inquires via the Internet using this form or by email. We strive to answer all inquires within two business days, and often will reply to your request within an hour or two. Like many Internet-based businesses, both small and large (amazon.com, for example), we use on-line communication exclusively for customer support.